Legal & Regulatory
Grievance Redressal Mechanism
We value your trust and are committed to addressing any concerns or complaints promptly and transparently.
Contact Channels
Clients may reach out to us through any of the following channels:
Phone
Post
A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603
Resolution Timeline
✅ We aim to provide a resolution within 21 working days from the date of receiving your complaint.
Escalation Matrix
Below are the key contacts you may approach based on the nature or escalation level of your concern:
| Designation | Contact Person Name | Office Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Head of Customer Care | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Compliance Officer | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| CEO | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Principal Officer | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Designation | Contact Person Name | Office Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Head of Customer Care | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Compliance Officer | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| CEO | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
| Principal Officer | Yeshwant Bhisham Valecha | A-13 A wing Chintamani 2 society, Siddhivinayak Mandir Mithbandar Road, Natu Paranpe Colony, Thane east, Thane, Maharashtra, 400603 | 9724926927 | valechayeshwant@gmail.com | Mon–Fri, 10:00 AM – 6:00 PM |
Still Not Satisfied?
If your grievance remains unresolved even after contacting the above authorities:
1. SEBI SCORES Portal: Raise your concern through SEBI's Complaints Redress System at https://scores.sebi.gov.in/
2. Online Dispute Resolution (ODR): If still dissatisfied, proceed to https://smartodr.in